Ensuring your success
As your trusted partner, our Support team is committed to helping you work through whatever comes your way, from reducing downtime and speeding recovery, to making the most of your Avid investment.
Our Standard, ExpertPlus, and Elite support plans enable you to protect your revenue, reputation, and productivity, no matter the circumstances, so you can:
Implement new features and functionality at a predictable expense
Improve your efficiency so you can complete critical projects on time
Keep your systems running smoothly through software updates and fast issue resolution
Avoid downtime and prevent risk with industry best practices and proven solution
Receive FREE Shipping to ANYWHERE in the Continental United States on almost every item or order!
- Most items qualify for orders over $99.99
- FREE Economy shipping to the lower 48 states
- In order to protect your shipment from theft, we require a direct signature when delivered on most orders over $99
- International shipping is extra, contact us for an international shipping quote
- Free Shipping does not apply to special orders and oversized/overweight products
- Any expedited deliveries are available at an extra cost
Digital products are delivered via email, and nothing is physically shipped to you. Most products are delivered instantly, and will be marked as "eDelivery or Download" in these cases. Due to the irrevocable nature of digital goods, we are unable to offer returns or refunds for any order.
PLEASE NOTE: This product is delivered via secure, electronic delivery. You will receive the full product license and instructions direct to your email. Enjoy a safe and fast way to get the latest version and full support direct from the manufacturer.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.