Terms & Conditions
SOFTWARE PURCHASES, SPECIAL ORDERS AND RETURNS
As you may or not may be aware, software platforms, formats and all of their integration do change very often, sometimes overnight. Although our staff keeps their nose in the grindstone to make sure all product specs are updated, there are changes that are so sudden that might affect you even before it reaches our knowledge. (Even though we request and pretty much demand the most proactive information level possible from our manufacturers). We spend thousands of hours each year building, wiring, using the studio gear and buried in it, so we can and are willing to help!
Copyright infringement laws do not allow us to accept return any software products after they are shipped. We always suggest that if you do not see the specific software information related to your platform on our website, that you contact the manufacturer in order to get the most accurate information. All software purchases are final.
Sealed boxed Software may be returnable, however there will be restocking fees and shipping fees recouped prior to refund. Opened Boxed Software is not refundable nor returnable due to copyright laws.
Items we sell are covered by a manufacturer warranty of the item and in the event of any product quality issues, claims must be made by the customer to the individual product manufacturer. We are happy to help you with contact information and recommendations.
Items authorized to be covered by Manufacturer's Warranties are categorized by us as :
- New items
- Store Demo or Open Box items
- B-stock or Manufacturer Refurbished items