Terms & Conditions
Please read the following Terms and Conditions of Use carefully before using this website. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
Copyright: The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Scitscat Music. The collective work includes works that are licensed to Scitscat Music. Copyright 2003, Scitscat, Inc. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Scitscat Music or purchasing Scitscat Music products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Scitscat Music or to purchase Scitscat Music products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Scitscat Music. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
Trademarks: All trademarks, service marks and trade names of Scitscat Music used in the site are trademarks or registered trademarks of Scitscat Music.
General: Any agreement for the purchase of goods and/or services from Scitscat Music and any access to our site, shall be governed by and is made subject to these Terms and Conditions. Unless otherwise noted, all items are in new factory sealed condition. Prices and availability are subject to change without notice. Typographical, product description, pricing and other errors are subject to correction, even after orders are accepted. SCITSCAT INC PROVIDES A LIMITED PRODUCT WARRANTY 30 Day LIMITED warranty on used gear. In addition, customers receive any manufacturer warranty that may come with the product(s) purchase as well as any extended warranty if offered and purchased at time of sale. SCITSCAT, INC., HEREBY DISCLAIMS ALL OTHER WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Governing Law: Any purchase of goods from Scitscat Music shall be governed by and construed in accordance with the laws of the State of Florida, without giving effect to any principles of conflicts of law. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws if and to the extent local laws are applicable. Except for equitable relief sought by Scitscat Music which may be sought in any court of competent jurisdiction, user consents to the exclusive jurisdiction of the State and Federal courts located in Miami-Dade County, Florida.
Limitation of Remedy: IN NO EVENT SHALL SCITSCAT INC, BE LIABLE FOR ANY DAMAGES CAUSED BY ANY PRODUCT OR SERVICE OR THE FAILURE OF SUCH PRODUCT OR SERVICE TO PERFORM, INCLUDING BUT NOT LIMITED TO ANY LOST PROFITS, LOST SAVINGS, LOSS OF USE, LOSS OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGE, AND REGARDLESS OF THE THEORY OF LIABILITY PURSUANT TO WHICH SUCH DAMAGES MAY BE SOUGHT. Scitscat, Inc. is not liable for any claim made by a third party or made by you for a third party. Scitscat, Inc. reserves the right to make improvements and/or changes to this website at any time. Scitscat, Inc. makes no warranty of any kind with respect to the data on this web site or the accuracy of advice given by Scitscat, Inc. employees, whether or not such advice is made in writing.
Payment Terms: For orders over the internet we accept VISA, MasterCard, American Express, Discover, PayPal, Apple Pay, Google Pay, Scitscat Music Credit Card, and Bank ACH Transfer. For qualified academic institutions, state or federal government organizations and pre-approved business customers we also accept purchase orders, a hard copy of the purchase order will be required. You may fax this to us via email. Credit accounts are required to be paid in full within 30 days of invoice. Accounts not paid in full may be subject to additional fees. We reserve the right to change or close your credit account at any time with or without written notice.
Sales Tax: While our physical store is located in Florida, we have warehouse operations in multiple states. Therefore as required by law, and effective August 1, 2016, in addition to sales tax collection in FL, we also now collect sales tax for customers with billing or shipping addresses in CA, AZ, MN, WI, GA, NJ, TX, NY, and WA. (The list of states is not comprehensive and subject to change without notice).
For phone orders we accept VISA, MasterCard, Discover. You may also pay for your purchase via Western Union, bank wire transfers, money orders, cashier's checks, and personal checks. Non credit card orders may be subject to additional hold time or verification checks. Bank wire transfers and Western Union may require additional fees which are the responsibility of the purchaser.
International customers who pay via credit card may be required to provide additional documentation before we will ship your order. If additional documentation is required you will be notified via email by our credit department within 24 hours. Additional documentation will be in the form of a scan of the front and back of the card used and some form of official ID such as a passport or drivers license. All payments must be in USD, we do not accept payments in any other currency.
Return Policy: Scitscat Music, maintains a full, money-back refund (excluding shipping charges) on unopened packages returned within 30 days of purchase. If your item was shipped free and you refuse it or return it for credit, we will deduct our costs for shipping from your return. You are also responsible for the return shipping charges to us. A full refund will be granted if the product is in the original carton along with the original sales receipt, all original packaging, warranties, and accessories. Software products can only be returned if the shrink-wrap is intact and the software box remains un-opened. If not shrink wrapped from the manufacturer then the software seal and the software packaging must not be opened. Any software that has been installed is not returnable under any circumstances. Any software products that are returned to us and have been opened will be refused or returned to the purchaser. For health reasons items such as headphones, microphones, earbuds, earplugs, hand held recorders or similar items used in or near your mouth or ears are NOT returnable unless unopened.
Please see our full return policy to see further details.
If an item is marked as "special order" in the availability section that means we do not stock this item. We place a purchase order with the vendor for this item at the time you place your order with us. We do not know if this item is in-stock until we place the order with the vendor. All special orders are NOT ABLE TO BE CANCELED AND NON RETURNABLE once they have shipped from the vendor to us or to you. Those items described as "Parts" (example Guitar Part) are not returnable once they have been installed.
Gift Certificates: Gift Certificates will not be replaced if lost or stolen, please safeguard them like cash. We will attempt to locate your gift certificate record if you lose your proof (email) but we cannot guarantee that we will find it. We do not charge any maintenance fees and your gift certificate is fully transferable to any other party. Gift certificates expire 365 days after issuance.
Product Marketing/Description Text: Manufacturer statements, product marketing, description text, bullet points, features lists etc., are provided by the manufacturer and are not verified by a representative of Scitscat, Inc. Customers should contact the manufacturer directly for any data to support manufacturing text and product information shown in product descriptions or manufacturer links.
FREE Items with Purchase: Please note that pictures of Free Items on product listings are intended as a generic representation of the free item(s) offered. Free items will be sent to you based on our current stock at the time of sale. We will substitute like or similar items when necessary to insure that you still get your free item(s) with your purchase. Colors, Sizes and Material may vary.
Compatibility Requirements: Different items and manufacturers may have specific system requirements to use the product. BUYER is responsible for checking individual bundle item specifications for compatibility with their system. We suggest you reference the manufacturers’ website(s) for this purpose. Products that were purchased in an incorrect format for your system. At Scitscat Music we clearly state on all product pages the relevant information, in regards to a product’s system requirements. This information is provided directly from the Manufacturer. Customers bear the responsibility to have the correct knowledge of the minimum product system requirements. It is your responsibility to ensure a product is compatible with your system prior to purchasing. To ensure proper compatibility, most manufacturers offer a demo/trial period redeemable on their website. If you are unsure if a product is compatible with your system, please get in touch with us before purchasing to make sure it will function correctly.
Customer Reviews/Ratings: Ratings and/or reviews are submitted by customers to our site based on their own personal experiences. Scitscat, Inc. regularly checks these reviews for inappropriate language and may chose to delete or edit your review as required. However Scitscat, Inc. does not screen any customer reviews for accuracy and we do not endorse their content. Any abuse of the review system may result in Scitscat, Inc. not allowing you to post. We believe this service is important to help you hear from others who have experience using the products that are of interest to you. When you submit a review you acknowledge that you as the author, not Scitscat, Inc. are responsible for it's content.
Typographical Errors: In the event that a Scitscat Music product is mistakenly listed at an incorrect price, Scitscat Music reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Scitscat Music reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Scitscat Music shall issue a credit to your credit card account in the amount of the incorrect price.
Price Match Policy: Scitscat Music will make every effort to price match with another USA dealer based on the following criteria: the price must be advertised online by an authorized dealer, the item must be in-stock at that dealer, the item must be new, not a store demo, open box, B-Stock, or used. Most of our items ship free, so shipping costs charged by another dealer will be considered part of the price. We will also try to match prices from authorized dealers that are using coupons, one day deals (i.e. "stupid deal of the day" or similar) or from eBay, Reverb, Amazon or other similar web sites. We reserve the right not to match a price from any published source if it is below our current dealer cost. We will NOT match any prices displayed for pick up in a retail store only (they must be shown and available for purchase online), from any dealers outside the USA, or if the legitimacy of the website cannot be verified.
By shopping on our web site you agree to these terms and conditions.
To reach Scitscat, Inc. by mail:
12302 SW 117 Court
Miami, FL 33186
To reach Scitscat, Inc. by phone:
+1 (305) 595-3002
To reach Scitscat, Inc. by email: